Withdrawal method
In accordance with the current regulations, the Customer has the right to withdraw from the contract of purchase for any reason and without provide explanations, to the conditions explained below. The Customer, who intends to exercise the right to withdraw, must send a communication in this sense within 14 working days from the date of receipt of the products. We point out that the due to the nature of the products in question there could be limitations/conditions to respected for the return of the products such as packaging, choice of courier, etc. For more information, contact our Customer service at +390803745312 or by email to info@gary.it.
Return the goods to:
Viale delle Nazioni, 80 – 70032 – Bitonto (BA)
The company will reimburse within 14 days from the day when the company was informed of the Customer’s decision to withdraw.
The company may suspend the reimbursement until receipt of the products or until demonstration by the Customer that the products were sent, depending on which situation occurs first. The Customer is only responsible for any decrease in the value of the products as a result of handling them in a manner other than what is strictly required to establish the nature, characteristics, and function of the products. In case of return of the products, the gifts received with the order remain to the Customer.
The reimburse will be through the same payment means chosen by the Customer during the purchase. In case of payment by cash on delivery, the reimburse will be through bank transfer to the coordinates that the Customer will commit to provide to the company.
Guarantee of compliance
The company applies the legal guarantee of compliance provided for and protects the Customer in the case of a purchase of defective products, which malfunction or do not respond to the use declared by the seller or to which that product is generally intended.
Product to be returned
The return is always free.
The return is always free. The company, at complete guarantee the Customer, undertakes to replace any product in the package and does not in compliance to the description, damaged, different from the order or, in any case, to reimburse the relative amount on simple Customer’s request to info@gary.it.